Terms of Service

Terms of Service

Effective Date: October 29, 2025
Last Updated: October 29, 2025

Agreement Between User and STŌN WELLNESS

Welcome to www.stonwellness.com (the "Site"). This Site is owned and operated by STŌN WELLNESS ("STŌN," "we," "us," or "our"). These Terms of Service (the "Terms") govern your access to and use of our Site and services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Please read these Terms carefully and keep a copy for your reference.

About Our Products and Services

STŌN WELLNESS is an e-commerce platform providing legal hemp-derived cannabidiol (CBD) products to adult consumers. All of our products comply with the 2018 U.S. Farm Bill, which permits the sale of hemp and hemp-derived products containing no more than 0.3% Delta-9 tetrahydrocannabinol (THC) on a dry weight basis.

Product Compliance:

  • All products contain 0.3% or less Delta-9 THC (dry weight basis)
  • All products undergo third-party laboratory testing
  • Certificates of Analysis (COAs) are available upon request and may be published on our Site

Eligibility and Age Restrictions

You must be at least 21 years of age to use this Site or purchase our products.

By using this Site, you represent and warrant that:

  • You are at least 21 years old
  • You have the legal capacity to enter into these Terms
  • Your use of the Site complies with all applicable laws and regulations

We do not knowingly collect information from or sell products to persons under 21 years of age. If we discover that someone under 21 has provided personal information or made a purchase, we will promptly delete such information and cancel the order.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our privacy practices as described in the Privacy Policy.

Account Registration and Security

Creating an Account

To access certain features or make purchases, you may need to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Restrict access to your account and device
  • Notify us immediately of any unauthorized use of your account

Account Responsibility

You are solely responsible for all activities that occur under your account, whether or not authorized by you. You may not:

  • Share your account credentials with others
  • Transfer or assign your account to another person or entity
  • Use another person's account without permission

STŌN WELLNESS is not liable for any loss or damage arising from unauthorized account access due to your failure to maintain account security or from theft or misappropriation of your credentials.

Account Termination

We reserve the right to suspend or terminate your account and refuse service at any time, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Providing false or misleading information
  • Abusive behavior toward our staff or other users

Electronic Communications

By using the Site or contacting us via email, you consent to receive electronic communications from us. These communications may include:

  • Order confirmations and shipping notifications
  • Account-related notices
  • Marketing and promotional messages (if you've opted in)
  • Updates to our Terms or policies
  • Customer service responses

You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Orders and Purchases

Placing Orders

When you place an order through our Site, you agree that:

  • You are making an offer to purchase the products at the prices displayed
  • All order information (items, quantities, pricing, shipping address) is accurate
  • You are authorized to use the payment method provided

Order Acceptance

We reserve the right to accept or reject any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Inability to verify your information
  • Shipping restrictions to your location

An order confirmation does not constitute our acceptance of your order. We may contact you for additional information before accepting your order.

Pricing and Payment

  • All prices are in U.S. dollars and are subject to change without notice
  • Prices do not include applicable taxes or shipping costs unless stated otherwise
  • Payment is due at the time of order placement
  • We accept credit cards, debit cards, and other payment methods as displayed on the Site
  • You authorize us to charge your payment method for the total amount of your order

Discounts and Promotions

  • Discount codes and promotional offers cannot be applied after an order is submitted
  • Only one discount code may be used per order unless otherwise specified
  • We reserve the right to modify or cancel promotions at any time
  • Promotional offers may have specific terms and eligibility requirements

Shipping and Delivery

Shipping Policy

  • Shipping costs and estimated delivery times are provided at checkout
  • We ship to addresses within the United States where our products are legal
  • We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control
  • Risk of loss passes to you upon delivery to the carrier

Order Tracking

You will receive tracking information via email once your order ships. Please monitor your shipment and contact us with any delivery issues.

Returns, Refunds, and Cancellations

Damaged Products

If your order arrives damaged, you must notify us within 72 hours of delivery by emailing info@stonwellness.com. Please provide:

  • Your order number
  • Detailed description of the damage
  • Photographs clearly showing the damage

We will review your claim and, if approved, provide a replacement or refund at our discretion.

Returns for Unopened Products

We accept returns of unopened, unused products within 14 days of the delivery date for a refund of the purchase price, minus original shipping costs.

Return Conditions:

  • Products must be unopened and in original packaging
  • You are responsible for return shipping costs unless the return is due to our error
  • No refund will be issued until we receive and inspect the returned products
  • Refunds will be processed to the original payment method within 5-10 business days

To initiate a return, contact us at info@stonwellness.com with your order number and reason for return.

Returns Due to Our Error

If we ship you the wrong product or there is an error on our part, we will provide a full refund including original shipping costs if you request a return within 30 days of delivery. We will also provide a prepaid return label.

Non-Returnable Items

The following cannot be returned:

  • Opened or used products (for health and safety reasons)
  • Products without original packaging
  • Products returned more than 14 days (or 30 days for our errors) after delivery

Order Cancellations

Once an order is submitted and payment is processed, we cannot modify the order, apply discounts, or cancel the order if it has already shipped. Please review your order carefully before submitting.

If you need to cancel an order that has not yet shipped, contact us immediately at info@stonwellness.com. We will make reasonable efforts to cancel the order but cannot guarantee cancellation.

Intellectual Property Rights

Our Content

All content on the Site, including but not limited to text, graphics, logos, images, videos, product descriptions, software, and compilations, is the property of STŌN WELLNESS or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to:

  • Modify, copy, distribute, transmit, display, reproduce, publish, license, or create derivative works from Site content
  • Use Site content for commercial purposes or public display
  • Remove or alter copyright notices, trademarks, or other proprietary rights notices
  • Reverse engineer, decompile, or disassemble any software or technology on the Site
  • Use automated systems (bots, scrapers, crawlers) to access the Site
  • Frame or mirror any portion of the Site without our written permission

Trademarks

STŌN WELLNESS, our logo, and other marks displayed on the Site are trademarks of STŌN WELLNESS. You may not use these marks without our prior written consent.

User-Generated Content

We do not claim ownership of content you submit to the Site (such as reviews, comments, photos, or feedback). However, by submitting content, you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your content in connection with our business operations, including marketing and promotional purposes.

You represent and warrant that:

  • You own or have the rights to any content you submit
  • Your content does not violate any third-party rights or applicable laws
  • Your content does not contain harmful, offensive, or inappropriate material

We reserve the right to remove any user-generated content at any time for any reason without notice.

Prohibited Uses

You agree not to use the Site for any unlawful purpose or in any way that:

  • Violates any federal, state, local, or international law or regulation
  • Infringes upon the intellectual property or other rights of others
  • Harasses, abuses, threatens, defames, or intimidates any person
  • Impersonates any person or entity or falsifies your affiliation with any person or entity
  • Transmits viruses, malware, or other harmful code
  • Attempts to gain unauthorized access to the Site, user accounts, or computer systems
  • Interferes with or disrupts the Site or servers/networks connected to the Site
  • Collects or harvests personal information about other users
  • Uses the Site for commercial purposes without our authorization
  • Engages in any fraudulent activity
  • Submits false, misleading, or deceptive information
  • Encourages conduct that could constitute a criminal offense

We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including removing content, suspending or terminating accounts, and reporting to law enforcement.

Communication Services and User Conduct

The Site may offer communication features such as product reviews, comments, forums, or social media integration ("Communication Services"). When using Communication Services, you agree to:

Acceptable Use:

  • Post only content that is relevant, appropriate, and lawful
  • Respect the rights and privacy of others
  • Be honest and accurate in your communications
  • Comply with all applicable laws and these Terms

Prohibited Conduct:
You may not post or transmit content that:

  • Is defamatory, obscene, pornographic, vulgar, or offensive
  • Promotes discrimination, bigotry, hatred, or violence
  • Harasses, threatens, or intimidates others
  • Contains false, misleading, or fraudulent information
  • Infringes intellectual property rights
  • Violates privacy or publicity rights
  • Contains viruses, spam, or malicious code
  • Constitutes unauthorized advertising or solicitation
  • Encourages illegal activity

Monitoring and Enforcement:

  • We have no obligation to monitor Communication Services but reserve the right to do so
  • We may remove any content that violates these Terms or is otherwise objectionable
  • We may terminate your access to Communication Services for violations
  • We may disclose content and user information to comply with legal obligations or protect our rights

Disclaimer:
We do not endorse, support, or guarantee the accuracy of any user-generated content. Any reliance on such content is at your own risk. Communication Service managers and moderators are not authorized spokespersons for STŌN WELLNESS.

Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by STŌN WELLNESS. We provide these links for your convenience only.

We are not responsible for:

  • The content, accuracy, or opinions expressed on third-party sites
  • The privacy practices or terms of service of third-party sites
  • Any damage or loss caused by your use of third-party sites

A link to a third-party site does not constitute our endorsement or recommendation. Your interactions with third parties are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Third-Party Account Connections

You may be able to connect your STŌN WELLNESS account to third-party accounts (such as social media platforms). By connecting accounts, you consent to the sharing of information between your STŌN WELLNESS account and the third-party account according to your privacy settings on those platforms.

If you do not want your information shared this way, do not connect your accounts. You may disconnect third-party accounts at any time through your account settings or by contacting us.

International Use

The Site is controlled and operated from the United States and is intended for users located in the United States. If you access the Site from outside the U.S., you are responsible for compliance with all local laws and regulations.

We make no representation that content on the Site is appropriate or available for use in other locations. Those who access the Site from other locations do so on their own initiative and are responsible for ensuring compliance with applicable laws.

Disclaimers and Limitation of Liability

Product Information Disclaimer

We strive to provide accurate product information, including descriptions, images, pricing, and availability. However:

  • We do not warrant that product descriptions, images, or other content are accurate, complete, or error-free
  • Product images are for illustration purposes and may not reflect exact product appearance
  • We reserve the right to correct errors, inaccuracies, or omissions and to change information at any time without notice
  • We do not guarantee that products will always be in stock

Health and Medical Disclaimer

IMPORTANT: Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

  • Our products have not been evaluated by the Food and Drug Administration (FDA)
  • Content on the Site is for informational purposes only and is not medical advice
  • Always consult with a qualified healthcare professional before using our products, especially if you have a medical condition, are pregnant or nursing, or are taking medications
  • Use of our products is at your own risk
  • We are not responsible for any adverse reactions or effects from using our products

Website and Service Disclaimer

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, STŌN WELLNESS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that the Site will be uninterrupted, secure, or error-free
  • Warranties that defects will be corrected
  • Warranties regarding results from use of the Site or products

We do not warrant that:

  • The Site will meet your requirements or expectations
  • Products will meet your requirements or expectations
  • Any information obtained through the Site will be accurate or reliable
  • The Site or servers are free of viruses or harmful components

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STŌN WELLNESS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or use
  • Business interruption
  • Personal injury or property damage
  • Loss of goodwill
  • Cost of substitute goods or services

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless STŌN WELLNESS and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Site or products
  • Your violation of these Terms
  • Your violation of any laws, regulations, or third-party rights
  • Your user-generated content or submissions
  • Your negligence or willful misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

Dispute Resolution

Governing Law

These Terms and any disputes arising from or relating to the Site or these Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and STŌN WELLNESS agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our products or services (collectively, "Disputes") shall be resolved exclusively through binding arbitration rather than in court, except that:

  • You may assert claims in small claims court if your claims qualify
  • Either party may seek injunctive or equitable relief in court to protect intellectual property rights

Arbitration Procedures:

  • Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules
  • The arbitration will be held in Florida or another mutually agreed-upon location
  • The arbitration will be conducted by a single neutral arbitrator
  • The arbitrator's decision will be final and binding
  • Judgment on the arbitrator's award may be entered in any court of competent jurisdiction

Arbitration Costs:

  • Each party will bear its own costs and attorneys' fees unless the arbitrator awards such costs and fees to the prevailing party
  • If you demonstrate that arbitration costs would be prohibitive compared to litigation, we will pay as much of the filing fees and arbitrator costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive

Federal Arbitration Act:
The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Class Action Waiver

YOU AND STŌN WELLNESS AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING ("CLASS ACTION").

UNLESS BOTH YOU AND STŌN WELLNESS AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS ACTION.

You and STŌN WELLNESS each waive the right to:

  • Participate in a class action, whether as a plaintiff, class member, or otherwise
  • Act as a private attorney general
  • Participate in consolidated or representative proceedings

If a court or arbitrator determines that this class action waiver is unenforceable, then the arbitration agreement shall be null and void (but the remainder of these Terms will remain in effect).

Opt-Out of Arbitration

You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to us at info@stonwellness.com within 30 days of first accepting these Terms. Your opt-out notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

If you opt out, all other provisions of these Terms will still apply, but Disputes will be resolved in court as described below.

Court Jurisdiction (If Arbitration Doesn't Apply)

If the arbitration agreement does not apply or has been opted out of, you agree that any Dispute will be resolved exclusively in the state or federal courts located in Florida, and you consent to personal jurisdiction and venue in those courts.

Term and Termination

Term

These Terms remain in effect while you use the Site and continue until terminated by either party.

Termination by You

You may stop using the Site at any time. If you wish to terminate your account, contact us at info@stonwellness.com.

Termination by Us

We reserve the right to suspend or terminate your access to the Site, your account, or any services, immediately and without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Suspected fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Requests by law enforcement or government agencies
  • Unexpected technical issues or security concerns
  • Discontinuation or material modification of the Site or services

Effect of Termination

Upon termination:

  • Your right to use the Site immediately ceases
  • We may delete your account and any content associated with it
  • Provisions of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, dispute resolution, and intellectual property provisions) will survive

Termination does not affect any rights or obligations that arose before termination.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Site, constitute the entire agreement between you and STŌN WELLNESS regarding your use of the Site and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

Amendment of Terms

We reserve the right to modify these Terms at any time in our sole discretion. When we make changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Post the revised Terms on the Site
  • Notify you of material changes via email or a prominent notice on the Site

Your continued use of the Site after changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Site.

Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found by a court or arbitrator to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations at any time without restriction or notice.

No Third-Party Beneficiaries

These Terms are for the benefit of, and may be enforced only by, you and STŌN WELLNESS. No third party may enforce or claim any benefit under these Terms.

Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Relationship of Parties

No joint venture, partnership, employment, or agency relationship exists between you and STŌN WELLNESS as a result of these Terms or your use of the Site. You have no authority to bind STŌN WELLNESS in any manner.

Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

Language

These Terms were prepared in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or discrepancy.

Written Form

A printed version of these Terms and any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents originally generated and maintained in printed form.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Site, please contact us:

STŌN WELLNESS
Email: info@stonwellness.com
Website: www.stonwellness.com

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.